Privacy Policy

Your privacy is the most important at Travelay™, therefore, we work to guarantee every contact you have with us is open, safe, and secure. Therefore, you can book flight tickets with complete assurance; this Privacy Policy thoroughly clarifies how we gather, store, utilize, and disclose your personal data. 

Data gathering lets us deliver a perfect and customized travel experience, therefore guaranteeing every reservation, question, and contact is handled fast and effectively. From your flight search to the delivery of your e-ticket, every piece of information you provide helps us to more efficiently plan your trip. Through strong security protocols and sophisticated encryption, our dedication demands the protection of sensitive data including payment information and identification. 

Travelay™ is committed to full openness on how your data is treated as well as to safeguarding your personal information. We only reveal your data when it’s needed to satisfy your travel needs, follow legal requirements, or stop unlawful or fraudulent activities. Every decision we make helps you to bargain, book, and travel with complete confidence via Travelay™ by understanding that your privacy is valued and your faith is quite important.

Using our services means you accept the following guidelines:

Information We Collect

Only the data needed to give you a flawless booking experience and trustworthy travel assistance is gathered when you book with Travelay™. This comprises:

Passenger Information: Bookings need full name, email address, phone number, billing address, and government issued ID information.

Payment Options: Credit/debit card, PayPal, and cryptocurrency payments. Plain form never contains sensitive data.

Arrangements Details: Travel history, loyalty credits, tastes, itineraries, etc.

Technical Information: Cookies that help us in enhancing website performance and usability as well as IP address, browser type, and device specifics.

We gather this information to offer a customized booking experience that meets your interests and is also dependable.

How We Use Your Data

Beyond these fundamentals, Travelay™ data gathering enables us to swiftly process bookings, verify reservations, and deliver e-tickets instantly straight to your inbox. We also use your data to:

  • Give 24/7 customer care, including our special TravelayGent™ service to guarantee someone is by your side at every turn throughout your trip.
  • Keep your past searches, interests, and often used payment methods in mind to help you customize your booking experience.
  • Improve our platform’s usability by tracking traffic, spotting technical problems, and implementing enhancements.
  • When you have signed up to get them, share promotional offers, loyalty benefits, and travel alerts.
  • Every application of your information is precisely geared toward our goal to make travel simple, inexpensive, and open.

Payment Assurance

Travelay™ knows how important it is to safeguard your financial information. We partner with only safe and reputable payment processors and use industry standard encryption to guarantee secure transactions. Your transaction is treated with the strictest degree of security and never exposed to unauthorized parties whether you decide to pay using credit and debit cards, PayPal, or crypto. 

To give you complete control over your financial decisions without sacrificing safety, we also offer flexible payment choices, including “Book Now, Pay Later.” 

Cookies Tracking 

Cookies enable us to offer a superior booking experience as they let us: 

  • Keep in mind your past queries and personal preferences. 
  • By saving pertinent information, expedite the booking process. 
  • Offer more tailored results and promotions. 
  • Study the performance of websites for upcoming enhancements.

Although cookies may be disabled in your browser settings, please be aware that some functions could not operate as intended if cookies are disabled.

Distribution of Knowledge

Travelay™ does not trade or sell your personal information, unlike some platforms that abuse or sell it. We only provide information in situations where it is important to offer services or adhere to laws. This could include:

Sharing crucial information with airlines, payment gateways, or service providers to finish your reservation. 

Exposing data to meet legal requirements or government demands. 

Defense against unauthorized or fraudulent activity on our site.

Strict confidentiality agreements bind every third party getting your information, and they may only utilize it for the purpose of completing your reservation.

Data Retention

Personal data is only kept for as long as is required to:

  • Offer customer service and complete your reservations
  • Keep legal and regulatory compliance
  • Settle conflicts or carry out contracts

Once your data is not needed anymore, it is anonymously or safely erased in line with best industry practices.

Your Legal Rights

You have total control over your personal data as a Travelay™ client. You are entitled to:

  • Review and access the personal information we have about you.
  • Update incorrect data or correct it.
  • Subject to legal requirements, ask for deletion of your data.
  • At any point, choose out of our promotional messages.

To handle these demands, our committed support staff is always available.

Safeguarding Kids

Children under 13 years of age are not targeted by Travelay™ services. We do not intentionally gather personal information from minors, and any such information found will be deleted from our systems immediately.

Revisions to This Privacy Policy

From time to time, Travelay™ might modify this Privacy Policy to reflect legal requirements, technology, or services developments. This page will be updated with a corrected “Last Updated” date, and we advise you to check it regularly to keep informed.

Reach Out to Us

If you have any questions or queries about your privacy or how Travelay™ processes your data, you may contact us at:

Phone: +1 888 526 2920 / +1 877 721 0410

Email: booking@travelay.us / support@travelay.us

We are committed to answering quickly and guaranteeing your privacy and trust stay preserved at all times.